Expertise
What I bring to an organisation
Six areas, and the honest relationship between them: the first three are what gets built, the second three are what makes it survive contact with an organisation.
01
Enterprise Applications
Selecting, implementing and running the systems a business actually operates on — and making them talk to each other.
- ERP
- POS
- CRM
- CDP & Loyalty
- LMS
- RPA
02
Integration & Architecture
Designing the data flow between systems so that reporting is one number, not five conflicting ones.
- Solution architecture
- API design & security
- Data integration
- Systems consolidation
03
Cloud & Infrastructure
Migration and operation of the platforms underneath — with uptime as a first-class requirement, not an afterthought.
- Cloud migration
- VMware & virtualization
- Linux & Windows Server
- Networking
- Business continuity
04
Security & Governance
Compliance frameworks that hold up to audit, backed by hands-on security knowledge rather than delegated entirely to vendors.
- IT governance
- ITIL 4 service management
- EDR
- Access management
- API security compliance
05
Delivery & Vendor Management
Getting projects across the line through other people's organisations — contracts, SLAs, and the follow-through that makes them real.
- Vendor evaluation
- Contract negotiation
- SLA management
- Project delivery
- Asset management
06
Leadership
Building teams that outlast the project, and translating between what the business wants and what the technology can do.
- Team leadership & mentoring
- Cross-functional partnership
- Technology strategy
- Business process automation
Sector experience
The pattern transfers. That is the point.
Franchise retail, travel distribution, hospitality, education and IT services have very different economics and almost identical systems problems. Working across all five is what makes the diagnosis fast.
- Retail & Franchise
- Travel
- Hospitality & F&B
- Education
- Infrastructure & Transport
- Digital Services